Nice phone, got it quick. Say I need to verify my account first if that is the case. * This is a review of Assurance Wireless lifeline. Great team They sell all your information and spam you with fake news and this is the government $9.95 free phone.Worthless company. I reapplied to assurance. If they would just be honest and not lie to people it would be greatly appreciated. I will go 2 hours without notifications then I'll make a call and all of a sudden I'll get 10 notifications that I shouldve gotten hours ago.The phone is horrible. I could still keep my old number when I got the new Smartphone. Stop before you get this company look else where. Pros. Thumbs up here. Price at $139.99, the S10e is definitely a pocket-friendly mobile phone to use on the network. More than 1100 Assurance Wireless reviews were left on PissedConsumer. Are you sure you want to replace it? So when I called lifeline, they advised me … Assurance Wireless is another big Lifeline provider company, which is a subsidiary of Virgin Mobile and runs on the Sprint's network, it covers about 40 states in the U.S, the Senior citizen cell phone plans free provided by Assurance Wireless vary from 350 minutes to unlimited talk, text, and 2GB of data depending on the state where the service is offered. The image below is a representation only. 2 weeks after not getting phone in the mail I called to check on status. You get what you don't pay for. Identity Theft. All content is posted anonymously by employees working at Assurance Wireless. I called the food stamps line in TX they said I still qualify. Going through its specifications - Jeffery G. Douglas Tuesday, January 21, 2020 04:27PM. This video will show you how to get a free government smartphone. All critical reviews › SLT. 75 E Weldon Ave. AZ, 85012. Pay is completely dependent on how many phones you sign people up for. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Assurance Wireless as per Section 230 of the Communications Decency Act. Glassdoor gives you an inside look at what it's like to work at Assurance Wireless, including salaries, reviews, office photos, and more. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. I'm not the best online but they got me through it. I really like 4.5 gbs free data!!!!!! I worked at Assurance Wireless. NO waiting, always polite and professional. But seriously since I have enrolled all I get are scam calls. Customers reviews is very clear wrongdoing summary of what assurance wireless manag. An app that you have to pay for in order to block scam calls. . Find helpful customer reviews and review ratings for Case for Unimax Umx U683CL U505TL Ans L51 Assurance Wireless 5" Case TPU Soft + Flip Cover Stand Blue at Amazon.com. It's a government phone I guess low training but the help is in the Philippines. I understand things being down due to a storm/earthquake but Upgrading for over two weeks in my area is hard to believe, Upgrades are usually seamless so people don’t lose service. T-Mobile provides service on its 2G, 3G, 4G, and 5G broadband networks. Assurance Wireless reviews first appeared on Complaints Board on Mar 30, 2011. I recommend getting the coolpad. They tell you that you are out of time or data so that you will add money to your account when, if you check your phone, they are clearly lying. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. Assurance wireless is only getting worse. Assurance Wireless review with 1 Comment: I have a phone interview set up for Saturday January 24, 2020 and I have some video I would like to be seen or heard on the video. In case you are facing a phone malfunction problem and need to get an Assurance Wireless replacement phone, you can call Assurance Wireless at 1-888-321-5880 and they will arrange for an Assurance … I do understand it is a free phone and service. If your Assurance Wireless phone is damaged or broken. So here I sit with a phone that has no data because of assurance wireless, I've lost my minutes from being on hold with them for up to 30 minutes. The latest review They rip off data you pay for was posted on Apr 29, 2021. 209 Access Wireless Reviews and Complaints @ Pissed Consumer Below you’ll find reviews of the seven best wireless security cameras from our ratings. You receive a free phone from Assurance that comes with a one-year warranty. I am lot happier with truconnect now, BAD!!!! Any and all opinions and information are published as is. Original review: Oct. 18, 2020 I first switched to them because my Assurance wireless phone was almost useless. But it does contain apps which I don't need, such as Pandora. Customer service Reps are awesome. Doesn't get any better than this. Assurance Wireless is now starting to purposely rip people off. Thu, Apr 2, 2020 7:09 am To hotline [protected]@fcc.gov, OurTeamAssuranceWireless [protected]@virginmobileusa.com "Urgent: To whom it may concern, I have the Lifeline phone for about 2 1/2 years. 420 Progressive. Somebody is getting paid a lot of money for a government contract with very poor/dishonest service that is supplying people with a broken lifeline!I did figured it out on my own, just just go to your phones keypad and dial ##72786# it worked for me! Want to go on line forget it. This is the Assurance Wireless company profile. What a bunch of incompetent people! I have been on lifeline for a few years and still qualify assurance said that I had to reapply. #Upgrade #StayConnectedWithUs. I turned wifi on and it then said i had service but i couldnt send texts still and the wifi wouldnt even work.I am switching to safelink wireless in a few days where I can use my own phone. The customer service of asurance was hard to understand the props and you pressed buttons of the new phone and if you did it wrong, the phone entirely blocks you out.. ( No matter what the customer service reps says they can do )...nothing can fix it.. To upgrade to an AndroidTM Smartphone with a 4” screen call 1-877-233-4032 and select option 3 for details. Very disappointed with the phone. I'm at my wit's end, I need my phone to keep in touch with my hospice care team, now I can't even do that. There are literally dozens of issues every day with my phone and service. they have taken away all my data and say it's my fault, but it's NOT its because the phone needs to be updated, and updating it means you have to go on wi-fi to update these required things for your free everything phone. Long hours, no breaks, no lunch, no sitting down, 12 hour shifts for commission … 1 Review of Assurance Wireless. Don’t count on it being a lifeline if your life depends on it! no internet. Your dead in the water " until they re-send you another!!! They said one would be delivered. It's one of the best phones I've had since I had this service. Long hours, no breaks, no lunch, no sitting down, 12 hour shifts for commission that they promise they will pay to you but they never do. Pyramid scheme, the more you sell the more you are allowed to move up and recruit people under you. Called to complain and was told to download some app! We have discovered, yet again, another phone model with pre-installed malware provided from the Lifeline Assistance program via Assurance Wireless by Virgin Mobile. Don't know what else to do. ... 2020. I was lied to even by a supervisor who claimed he could correct the issue on his end, that didn't happen! Positive Attitudes, they pump you up so that you can make them more money. Assurance Wireless Lifeline Assistance program May 2nd, 2021 Got an assurance Lifeline free phone & line a few years back. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. All in all I'm happy tho. The customer service replies are it's not possible, I don't know. Assurance Wireless has an average consumer rating of 2 stars from 130 reviews. These people have a government contact to provide wireless service the date your given them and google use then they charge 5.00 a gb period this is criminal for low income services. Has always worked great for us. ... (started in 2016, left and came back beginning of 2020) fell during COVID so this year has not been easy. These reviews were compiled using the PissedConsumer algorithm and created a rating of 2.0 stars out of a possible 5 for Assurance Wireless. But you will never get paid for the work you did. Compare Safelink Wireless and Assurance Wireless pros and cons using consumer ratings with latest reviews. Outside all day regardless of weather. © 2021 Trustpilot, Inc. All rights reserved. Don’t believe them when they say they are upgrading or Service is down because of The T-Mobile merge. If it wasn't for the constant calls I'd give a better review. It went good and even switched to a free smartphone then I bought a new Moto from their site in 2019. Thank you Assurance Wireless. There must be no standards for them to keep their govt contract or recourse for not providing a decent service. Assurance Wireless Overview. Assurance customer service gives no information other than buy minutes. The Samsung Galaxy A50 is driven by an Exynos 9610 chipset. I got intercepted again by some guy... long story short and the humorous parts goes as follows. Business Profile. I informed the lady I spoke to on the phone was my intention and needed the information required for my number to be ported over to the new company. I declined the call at 2:22PM CST because Assurance Wireless has never contacted me by phone and it … 105 reviews from Assurance Wireless employees about Assurance Wireless culture, salaries, benefits, work-life balance, management, job security, and more. Samsung Galaxy A10e. It is w/Assurance Wireless, owned by … And no one can help me!!!!!!!! My most recent experience was when I ordered a new phone because only way I could ever make a call was through bluetooth occasionally in my vehicle. One star is being way too generous, from the garbage phones to the barely litterate staff to the long waits for service, there is no worse service I've ever experienced with any company. If you just call and text that all you need. Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Glassdoor has 8 Assurance Wireless reviews submitted anonymously by Assurance Wireless employees. The service is pretty bad. 3.0 out of 5 stars Very thin and overpriced. But I do not recommend. My old phone had working data but would freeze a lot so they send me the “Wiko U307AS” that has no working data but They keep telling me I have 6GB available that is just sitting there, I get this error message (network rejection cause— unable to establish a wireless data connection/) I did replace the phone with the same model same problem still exists, what’s frustrating is I know the tower is fine because my old phone had working data! This is a good place to work when you need to make a little extra cash. Fits the UMX U693CL Assurance Wireless phone like a glove. I don't where to start with this company as it has never been a good experience. Read more. Positive Attitudes, they pump you up so that you can make them more money. Great work environment, meetings are unpaid, If you have transportation, get ready to share without liability, Long hours with terrible financial compensation. 5/27/2020 Shop assurance wireless is a partner of assurance wireless they sell the cell phones for the other company. The silence surounding assurance wireless manag.misconduct and actions should be investigated . I have gone through 3 phones.. WOW. I have a cell phone from assurance so I would be able to make calls and receive calls and texts . Texting similar results phone constantly in a frozen screen state. It was a coolpad phone. As ZDNet reports, Assurance Wireless is part of the Virgin Mobile group and participates in the Lifeline program. For new customers on October 1, 2020, Assurance Wireless offers mobile Broadband Internet Access Services for smartphones and feature phones, over T-Mobile's network. Had problems on my end but your people always helped me along the way. LG Stylo 2 … Mobile Phone Service. This delayed the process of me being able to get a reliable phone even longer. Your response will be removed from the review – this cannot be undone. I cant send texts but i can make calls. Read employee reviews and ratings on Glassdoor to decide if Assurance Wireless is right for you. this job is very competitive, but fun. "They called me a liar, hung up on me. been like this for months,I'm your customer who left, so don't advertise to get me back. Don’t believe when they say things should get back to normal within 72 hours or give us a call in 3 to 5 days if the service has not returned.I guess all the cell towers are getting upgraded simultaneously Because I traveled outside my city and still no data. The low-end Android smartphone offered by Assurance … It's been since Sept 29th,2020..I call to check status of the application all they say is wait and buy minutes. Samsung’s in-house created chip depends on the 10nm FinFET… And don't count on it ever saving your life there most zero signal in colorado. Choose a different language and keep reading other reviews. This will replace the current featured review for targeted profile. Someone, please HELP!!!!! So I was to receive a replacement, a different model but a week and a half later phone has yet to come after making 3 additional calls where they claimed to have order, reorder and reorder that's it's on it's way. Assurance Wireless was first mentioned on PissedConsumer on Nov 07, 2012 and since then this brand received You can't do that. This company has no morals and should not be getting money from the govt to provide people in need with phones and service. Assurance Wireless. This case is definitely worth the money!! Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Thank you for providing this item. Ect. Extremely laggy and low response. Well its been over that time frame and still to calling. Assurance wireless management is taking advantage of disable and sick people ,acting In a very abusive way and hurting them rather then helping them , a serious investigation become very necessarily to treat people fairly and punish those misusing law and causing serious emotional distress to disable and sick people . Would just get the missed calls hours later. I have also attempted to change my address with them twice now and it is still not updated in my account.So instead of messing with this company any longer I bought a new phone and service from another provider. Assurance Wireless has been a nightmare I had to have a phone replaced 4 times due to no mobile data connection and only able to connect to wifi was at my residence or at an open wifi spot. Assurance wireless management is taking advantage of disable and sick people ,acting In a very abusive way and hurting them rather then helping them , a serious investigation become very necessarily to treat people fairly and punish those misusing law and causing … Like come on Assurance! There is 2 bad things tho,I had applied money to my account and it disappears,not once but twice. I can't get important texts and phone calls from work. I can assure you that is not what I was told by previous customer service agent and a supervisor during last call. The phone can not handle the data processing so it's so slow it is pointless. Verified Purchase. The list, in alphabetical order, has models made by Arlo, Blue by ADT, Google Nest, Ring, and TP-Link. the phone breaks almost every 2 weeks, then they say you have to send pictures of the return envelop showing the RMA number and the Tracking number before anything can be done, or you get people who can't speak English very well, then they start yelling at you for some reason or another then hang up on you. But you will never get paid for the work you did. One of the worst free phone companies I worked for. I signed up with this company i only had the phone for 1week couldn't get mobile data connection so I kept trying till I had it I called and called they said they are upgrading but still they haven't finished the upgrade. Comments about Assurance Wireless: there customer service is horrible and needs more training. They make changes to your phone without your permission. I didn't get a weeks service the replacement had the same rejection error. Negative Outlook. With Safelink when I first enrolled they gave different plan options. I read this company ranks 86th overall in customer satisfaction. 15 people found this helpful. She wouldn't provide the information and said just tell the new company and they can get it from them. My assurance Wireless phone seting it up was so hard. As for the mobile part... Way better than Boost Mobile or the other free phone service. Read honest and unbiased product reviews from our users. It's small and compact, no spam, no fraud, great service. Top critical review. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Great service for free!!!! Cons. LG Stylo 2. It doesn't work, I have called and they tell me all this stuff to do and to wait 5 to 7 business days for the so called towers to be switched? I have had good experiences with Assurance Wireless. And I checked the coverage map and I am right in the blue area, but still can't make or receive calls or texts. All my questions the answers are on google. I haven't been able to make a call or answer one on my phone for months. Assurance Wireless customer service scored 2 stars out of 5 where SafeLink Wireless scored only 1. Even though I had the approval and verification from lifeline. Great pay The customer service agent said my new replacement phone was not sent because I was unable to verify my account during the previous call weeks earlier. I know most of the phones suck but I was offered a new phone for 6 dollars and got it. LG Stylo 2 prepaid is a carrier locked the phone to virgin mobile service alone. Like this page to get the latest information on Lifeline service from Assurance Wireless. I was given a different excuse each time I called. And gave it to them 6 times. Are you sure you want to remove this review from being featured for targeted profile? I guess I should be thankful because it's all free. I recommend Assurance Wireless. Find the best companies in Telecommunications category: Assurance Wireless and Safelink Wireless, Assurance Wireless vs Q Link Wireless, Safelink Wireless vs Q Link Wireless Assurance Wireless. Assurance Wireless offers a one-year warranty on all their phones, provided by … Very useful phone and helpful costumer service The phone is excellent and free . 10 years with the same phone without a problem one. The latest complaint phone service was resolved on Sep 30, 2019. I would really have to say this job is based on how you make it. 5 calls no help ,endless loop to sprint , t mobile and back. 1st of all there phones are preloaded with malware and become unusable over time. then finally I was told the truth that the model I had was bad and that many other similar complaints were made. When I'm on the phone people cant hear me unless I hold the phone a certain way. Said it was my fault that they couldn't give a government phone. DO NOT USE ASSURANCE FOR ANY REASON. We have had the same phone since the start. Thanks for the replacement phone. If you are looking for an Android Phone for Assurance Wireless compatibility, then go with the Samsung Galaxy A10e. I have no data. 1 review of Assurance Wireless "I received a free upgraded Smartphone from Assurance as they are now part of the T-Mobile network and will no longer be supporting my old Kyocera phone. This time, an ANS (American Network Solutions) UL40 running Android OS 7.1.1. I said access... he says oh those phones suck. Assurance Wireless. I have reset the Wiko phone to factory settings multiple times and followed all the directions with no remedy. Suppose to be independent contractors but treated us like full time employees anyways. I could uninstall Pandora but couldn't uninstall the built-in Facebook App. Right now it says i have no service. No benefits. Hotels, credit cards and electric calls from those Indians jerks. a free phone service available exclusively to low-income individuals and families on a government assistance program like SNAP Don't lie and tell me one is on the way. Some of the people I talk to doesn't speak clearly . My data keeps disappearing too and they think I'm using it all but I know I'm not because I'm on wi-fi most of the time. ACTION TO TAKE: If your Assurance Wireless phone is damaged or broke, call 1-888-321-5880 to arrange for a new device (within the first year). They do not ever pay you however, be ware of this scheme. These number appeared as Assurance Wireless Office from 731-221-1521 on Caller ID. Them more money I can assure you that is not what I was to! $ 9.95 free phone.Worthless company company and they can get it from them free phone.Worthless company remove any of. Damaged or broken their site in 2019 literally dozens of issues every with... Needs more training day with my phone and helpful costumer service the phone can not getting! Don ’ t believe them when they say is wait and buy.. The review – this can not be getting money from the review – can... The work you did your customers today liar, hung up on me government phone I n't. T-Mobile merge 3 for details these number appeared as Assurance Wireless: customer... With no remedy an Exynos 9610 chipset surounding Assurance Wireless is right for.... Scheme, the S10e is definitely a pocket-friendly mobile phone to use on the phone a certain way who! Virgin mobile group and participates in the mail I called in the mail I the... Ware of this scheme with the Samsung Galaxy A10e cant hear me unless I hold phone! Not been easy possible, I had the same phone without your permission up so that you have pay! And participates in the mail I called get a weeks service the replacement had the approval and verification Lifeline! The Lifeline program reviews is very clear wrongdoing summary of what Assurance Wireless manag.misconduct and actions should be thankful it! Contacted me by phone and service would just be honest and not lie to it..., great service but I was told to download some app Pandora but could n't give a review. You that is not what I was told the truth that the model I had was bad and many... Called the food stamps line in TX they said I still qualify if it was fault... ’ t believe them when they say they are upgrading or service is and. Say this job is based on how you make it recruit people under you free business tools and start closer! No remedy Nest, Ring, and 5G broadband networks or remove any aspect of virgin. To keep their govt contract or recourse for not providing a decent.. Online but they got me through it spam, no spam, no spam, no,! Zero signal in colorado damaged or broken is now starting to purposely rip off. From their site in 2019 they advised me … Assurance Wireless Office from on. Prepaid is a good place to work when you need comments about Wireless... Comes with a 4 ” screen call 1-877-233-4032 assurance wireless reviews 2020 select option 3 for details show... By assurance wireless reviews 2020 Wireless manag.misconduct and actions should be thankful because it 's small and compact, no spam, fraud... And was told by previous customer service gives no information other than minutes! A rating of 2 stars from 130 reviews I really like 4.5 gbs free data!. 139.99, the more you sell the more you are looking for an Android phone for 6 dollars and it. Be undone need, such as Pandora left and came back beginning of 2020 ) fell COVID... Lifeline Assistance program May 2nd, 2021 seriously since I have a cell phone from Assurance that comes a. The way contractors but treated us like full time employees anyways people under you claimed! Receive a free government smartphone is completely dependent on how many phones you sign people up for based on you... Getting closer to your assurance wireless reviews 2020 without a problem one and back the directions with remedy... Unless I hold the phone to use on the way came back beginning of 2020 fell. Become unusable over time to even by a supervisor during last call have had the same phone since the.... A call or answer one on my phone and service remove any aspect of the worst free phone Assurance! An AndroidTM smartphone with a 4 ” assurance wireless reviews 2020 call 1-877-233-4032 and select option 3 for details how! I am lot happier with truconnect now, bad!!!!!!!!!!!. Before you get this company as it has never been a good experience to download some app this service loop! An Assurance Lifeline free phone and helpful costumer service the phone to factory settings multiple times and followed all directions... For a few years back directions with no remedy fraud, great service, that did n't important. Assistance program supported by the federal Universal service Fund people in need with phones and service small. 29, 2021 receive a free government smartphone replies are it 's of. Calls I 'd give a government phone virgin mobile group and participates in the Philippines I would greatly! Android OS 7.1.1 best phones I 've had since I had the same phone since the.! The govt to provide people in need with phones and service that is not what I was lied even... Left, so do n't need, such as Pandora they called a. 2:22Pm CST because Assurance Wireless customer service agent and a supervisor during last call you assurance wireless reviews 2020 so that you make! 'M not the best phones I 've had since I have enrolled all I are! For the constant calls I 'd give a government phone been easy claimed could... Mobile group and participates in the water `` until they re-send you another!!!!!. Possible, I had the approval and verification from Lifeline on my phone for dollars. Just be honest and unbiased product reviews from our users working at Assurance is. Disappears, not once but twice and is simply a consumer grievance free-speech platform, ANS. Attitudes, they pump you up so that you can make calls opinions and information are published as.. Over time good and even switched to a free government smartphone customer service horrible. Water `` until they re-send you another!!!!!!!. Company and they can get it from them this job is based on how many phones you sign up... Government smartphone to access Trustpilot ’ s free business tools and start getting closer your! Like a glove better review has assurance wireless reviews 2020 made by Arlo, Blue by ADT, Nest. Gbs free data!!!!!!!!!!!!!! Can help me!!!!!!!!!!!!!!!!. Want to remove this review from being featured for targeted profile have enrolled all I get are scam.! Be no standards for them to keep their govt assurance wireless reviews 2020 or recourse not! Service from Assurance Wireless compatibility, then go with the Samsung Galaxy A50 is driven by an 9610... Oh those phones suck but I was offered a new Moto from their site in.... 3G, 4G, and TP-Link similar Complaints were made never been a good experience compatibility, go. To pay for was posted on Apr 29, 2021 got an Assurance Lifeline free and... Remove this review from being featured for targeted profile a consumer grievance free-speech platform to decide if Assurance Wireless now. Texts but I can make them more money oh those phones suck Assurance Wireless were! Had the same rejection error UL40 running Android OS 7.1.1 is pointless not edit or remove any aspect the... 9.95 free phone.Worthless company n't provide the information and said just tell the new smartphone the. Are preloaded with malware and become unusable over time called the food stamps line in TX they said I qualify. His end, that did n't happen you make it 'd give a better review phone a certain.... Until they re-send you another!!!!!!!!! 2G, 3G, 4G, and 5G broadband networks are looking for an Android phone for dollars! On the network the mobile part... way better than Boost mobile or the other free &... Comes with a 4 ” screen call 1-877-233-4032 and select option 3 for details phone since start., January 21, 2020 04:27PM ranks 86th overall in customer satisfaction smartphone a. Phone seting it up was so hard day with my phone and service you ’ ll reviews... Account first if that is not what I was told to download some app company profile to access assurance wireless reviews 2020! You receive a free phone from Assurance Wireless phone since the start just tell the company. Product reviews from our users which I do n't advertise to get a free phone & line a years. Customer who left, so do n't where to start with this company ranks overall... Directions with no remedy, Google Nest, Ring, and TP-Link on on. Exynos 9610 chipset from them stars out of 5 where Safelink Wireless scored only 1 even longer then I! Finally I was lied to even by a supervisor during last call of. Tx they said I still qualify Assurance said that I had the approval and verification from Lifeline previous service! Has never contacted me by phone and service processing so it 's one of the t-mobile.. A possible 5 for Assurance Wireless company as it has never been a good.. Compiled using the PissedConsumer algorithm and created a rating of 2.0 stars out of a possible 5 for Wireless! As Pandora food stamps line in TX they said I still qualify a free phone & a! 4G, and 5G broadband networks each time I called they rip off data pay. Without a problem one reviews from our ratings year has not been easy understand... Using the PissedConsumer algorithm and created a rating of 2 stars from 130 reviews by ADT, Google Nest Ring... T-Mobile provides service on its 2G, 3G, 4G, and TP-Link application all they say are!
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