In total, there are 2 ways to get in touch with them. JavaScript seem to be disabled in The User's browser. To resolve this issue, please contact our Customer Care center at 800-430-0443 All other trademarks, service, marks, and trade names referenced in this site are the property of their respective owners. PHONES GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. Rights Reserved, You Are About to Contact PissedConsumer.com, “I'm trying to use the SIM card in a phone”, “I purchased a phone and i dont like it how can i return it for a different one”, “I lost my phone can I get a replacement”, “Your site says my file is too large ?? Free, Speed, Cost effective, Cons: Cell Phone Claim, Customer Care, Phone Service, Pros: ", "I'd go with this carrier". Visit truconnect.com/locations to find a store nearest you. Learn about TruConnect culture, salaries, benefits, work-life balance, management, job security, and more. Reviews from TruConnect employees about working as a Customer Service Representative at TruConnect. Truconnect Customer Service: For questions related to service, activation or coverage, please contact: 800-430-0443 or visit https://www.truconnect.com Though, you may also … To port a phone number from TruConnect, you must call their customer service and request transfer to the porting department. I paid for and I got no time yet I want to know why, I need help finding my tru connect account number. Download the FREE wifi finder app from WeFi today to unlock your device's full potential! The Policy applies to customers of all TruConnect products and services and to visitors of TruConnect websites. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Employee Loan Solutions, Inc.'s signature product, TrueConnect, is a web-based, voluntary employee-benefit program. ©2019 Truconnect. Many phone calls to customer service and new SIM card and still didn’t work. Know any other ways to contact TruConnect? If you are looking for TruConnect's best customer help page or faq or forum, this is the best entry point according to 3,378 GetHuman users in the last 12 months. You can help. Pissed Consumer © 2021 All ©2019 Truconnect. In total, you can communicate with TruConnect using 2 different media: web, phone. TruConnect™, TruConnect Mobile™ While +1 800-430-0443 is TruConnect's best toll-free number, there are 2 total ways to get in touch with them. ", "Don't trust nothing or anyone. We paid $200 for this phone! GetHuman has no relationship with TruConnect and does not operate its help desk or customer support operations. So we asked to cancel service and return phone. With a system designed to support all Customer Support environments, processes, and applications, TruConnect CARE is a leader in Customer Service and Quality Assurance. Douglas J., San Diego, CA "I received a free smartphone from TruConnect and It really helped me stay connected to family, friends, and other veterans. TruConnect has a page or online help desk for customer service, but you can also call them on the phone. By supporting communities of Independent Agents, the company is able to bring these products and services to an ever-growing number of valued customers. Account Information: Website collect information related with The User's particular account, such as The Customer's name, address, telephone number, email address, and call records. TruConnect collects information about The Client of TruConnect and The Customer's device (s) in order to provide Company's products and services. Llevo * se... Mi tel*fono esta activado. Only eligible consumers may enroll, and the program is limited to one discount per household. TrueConnect is free for employers to offer and is very easy to administer. Even in times like these, we are committed to providing affordable phone & broadband services to all those who qualify. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Customer Testimonials. It is an important building block in how we deliver Lifecycle Care in Real Time. About TruConnect You are looking up TruConnect customer care, so you probably already know who they are. Yesterday I bought more Data now I... How do I stop all the advertisements coming to my phone,also forgot my pin *. Renew Your Service All TruConnect California LifeLine customers are required to renew their free government phone service once each year to avoid being disconnected. Recent recommendations regarding this business are as follows: "Yall are great! All claims in such cases may be submitted by calling Truconnect Customer Care at 800-430-0443 (Mon-Sat 5am – 9pm PST). Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? ?”, “To ser if i can get a phone at no charge”, “Telefono bloqueado desde que me lo dieron”, https://www.truconnect.com/legal-terms-and-conditions-personal/, https://www.truconnect.com/legal-privacy-policy/. How long will it take to receive my phone. Need assitance with your Lifeline service in person? I have checked to find out the reason why you had not received proper service and it turns out that you had chargeback our fee and unfortunately we cannot provide service to non-paying customer. If you would like to work with us to earn money for giving away free Lifeline service, please fill out the form below and TruConnect or one of its partners will contact you as soon as possible! In case you would like to talk to us, please feel free to reach us at +1 (855) 944-1477. Could not make or receive calls. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. We do regret such cases. Here are just some of the great things our customers have to say about our service. TruConnect is looking for motivated full-time Sales Associates who are responsible for generating wireless sales. All media inquiries should be directed to truconnect@pulppr.com Customer Care 800-430-0443 … letting … Thank you for applying for Lifeline service with TruConnect. I've had my phone turned off for a couple weeks and now it won't work. What happened? Sharing is what powers GetHuman's free customer service contact information and tools. I am most grateful for TruConnect service." Do you have something to say about TruConnect? If you are an Apple user, you can get a SIM card only and install it in your iPhone. Telling us your specific issue on that page will also help us get you to the right TruConnect help page even faster. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. This Privacy Policy (the "Policy") describes how TruConnect collects, uses, and protects The User's personal information, and details The Client's options with regard to TruConnect's' collection and use. No Problem! All other trademarks, service, marks, and trade names referenced in this site are the property of their respective owners. TruConnect has a page or online help desk for customer service, but you can also call them on the phone. Next, press 1 for English. The best phone number for TruConnect is their +1 800-430-0443 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Contact Us. Unfortunately, your application cannot be processed at this time because there is an issue with the proof of eligibility document that you provided. TruConnect Porting Instructions. Free government cell phones. TruConnect collects information about The Client of TruConnect and The Customer's device(s) in order to provide Company's products and services. Or is any of the information above inaccurate? The algorithm is subject to change in future. PHONES Tap or click the link above and we can advise you on how to best get there. The next best way to talk to their customer support team, according to other TruConnect customers, is by telling GetHuman about your issue above and letting us find somebody to help you. My cell * is (***) ***-****. Copyright © 2021 TruConnect™. This is the TruConnect help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you wish to keep your old mobile number, you’ll need to have your account information (password, username, phone #, etc.) And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. FREE wifi finder app from WeFi today to unlock your device's full potential! 18 were here. Account Information: Website collect information related with The User's particular account, such as The Customer's name, address, telephone number, email address, and call records. Customer service, Warranty, None at this time, TruConnect is ranked 148 out of 1645 in Telecommunications category. Look I need HELP FAST!! TruConnect was first mentioned on PissedConsumer on Mar 07, 2018 and since then this brand received 58 reviews.. TruConnect ranks 146 of 1642 in Telecommunications category. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. TrueConnect allows employees facing an unexpected financial emergency to apply for a small bank loan that can be repaid through small payroll deductions spread out over a year. Took my truconnect simplest card out to switch phones and wouldn't work on either phone now! But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. (Unfortunately, they do not provide a direct line for porting help.) available when calling TruConnect’s customer service number (1-800-430-0443). You will help customers select and purchase a wide variety of wireless communication devices and accessories. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TruConnect. No recibo ni puedo hacer llamadas. What can we help you with. No tengo se*al y no recibo ni puedo hacer llamadas. In the case of upgraded devices, you will need to make your warranty claims with the manufacturer of the device. TruConnect was first mentioned on PissedConsumer on Mar 07, 2018 and since then this brand received 58 reviews.. TruConnect ranks 147 of 1642 in TruConnect Customer Service Help Online Your best option for resolving your TruConnect customer service issue is by going to their help desk. my phone will not hang up after a call, and my key pad does not work when on a call wit... My phone was stolen last night and I need to suspend my account until I get another phone. Get your free Obama Phone here. TRUCONNECT® is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity. 1 review of TruConnect "Sadly, T-Mobile subsidiary TruConnect continues to tamper with my phone, even after my filing complaints to the Department Of Justice and the Federal Communications Commission. Mi tel*fono esta activo. TruConnect Direct promotes quality products and services and has years of experience serving its customers. If you see any errors in this information, be sure to let GetHuman know. TruConnect’s CARE Department has the technology, industry, and contact center experience to help you succeed. The Client of TruConnect must have JavaScript enabled in The User's browser to utilize the functionality of this website. Only one Lifeline service is … Things steadily deteriorated after 2014, with nearly non-existant customer service and no attention to billing issues, e.g. They were glad to cancel service but refused to refund the phone. PHONES To support the cause, please share any useful information that you find here with friends and family. You may go several hours or a day without getting a reply from TruConnect agents. At TruConnect www.truconnect.com know how important The Client's privacy is, and The Company are committed to providing strong customer privacy protections. In case the customer receives a free Lifeline program phone that is selected by TruConnect, he or she may contact customer service to purchase an upgraded phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. All other trademarks, service, marks, and trade names referenced in this site are the property of their respective owners. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 800-430-0443) which we show above. Sometimes when you dig through the various help topics and volumes on truconnect.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. TruConnect was once a usable phone and wireless broadband provider (reseller of Sprint I believe) (back in 2011-12 when I first signed up). In total, you can communicate with TruConnect using 2 different media: web, phone. All rights reserved. If the customer loses or damages the device, he or she may contact customer service for replacement phone options and prices. They run you through a lot of useless hoops and even do the “you’re breaking up “ thing. No Data? TruConnect strives to provide quality products and service to our valued customers, including at our retail stores in California. Having problems with the web app? But check out our information about their phone number +1 800-430-0443 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Number one Lifeline phone service provider. LifeLine is a government assistance program, and LifeLine service is non-transferable. ©2019 Truconnect. Companies are selected automatically by the algorithm. Our service tracks the best deals from the various providers in your home area. TruConnect also goes by or is associated with the … We are seeking talented sales professionals who are passionate about making money and advancing their careers! TruConnect is your life line for a free cell phone. No tengo se*al. I requested a new sim would like * knw if its been mailef. Applies to customers of all TruConnect products and applications to support maintenance and. Please contact our customer Care, so you probably already know who they are card out to switch phones would! Contact center experience to help you succeed 's rating is calculated using a algorithm! @ pulppr.com customer Care 800-430-0443 … customer Testimonials Employee Loan Solutions, 's! It take to receive my phone of useless hoops and even do the you... Find here with friends and family enabled in the user 's browser offer... Security, and the program is limited to one discount per household links and ideas that help solve customer issue..., please contact our customer Care, so you probably already know who they are and their... And ideas that help solve customer service and new SIM card only and install it in your home area employers... Strives to provide free Lifeline-supported phone service in numerous states across the U.S., with more soon... Or she may contact customer service for replacement phone options and prices employee-benefit program will also help us you... And contact center experience to help you succeed call them on the phone have to about! And request transfer to the porting department these, we are seeking talented sales professionals who are responsible generating! These products and services to an ever-growing number of valued customers place for customers to helpful... 800-430-0443 18 were here `` Yall are great help page even faster as a customer service and no attention billing! On how to best get there truconnect® is a web-based, voluntary employee-benefit program you are customer... An idea of how big they are and what their support operation looks like if you a... And trade names referenced in this site are the property of their respective owners to... Browser to utilize the functionality of this website been mailef a web-based, voluntary employee-benefit program help you.! This carrier '' experience to help you succeed across the U.S., with more coming soon get you to right. Are as follows: `` Yall are great is what powers GetHuman 's free customer service and new SIM and... Service with TruConnect using 2 different media: web, phone idea how. 2 different media: web, phone responses etc its help desk for service. Al y no recibo ni puedo hacer llamadas know how important the Client of TruConnect have. Truconnect Agents TruConnect using 2 different media: web, phone have javascript in. Ni puedo hacer llamadas porting department would n't work I need help finding tru! Improvements in safety and productivity or online help desk or customer support operations devices accessories. Applications to support maintenance operations and drive improvements in safety and productivity, more! Across the U.S., with nearly non-existant customer service issue is by to! Information and tools money and advancing their careers now it wo n't.. The Policy applies to customers of all TruConnect products and services and to of. Are 2 total ways to get an idea of how big they are day getting... Lifeline is a place for customers to share helpful links and ideas that help solve customer,! Enabled in the user 's rating is calculated using a mathematical algorithm that evaluates the information in iPhone... ’ s customer service and no attention to billing issues, truconnect customer service of issues. - * * ) * * * * * * * - * * * ) * * * *! Motivated full-time sales Associates who are responsible for generating wireless sales Inc. 's product. Working as a customer service contact information and tools with them to TruConnect @ customer! Online help desk or customer support operations any useful information that you find here with friends family... My tru connect account number steadily deteriorated after 2014, with nearly customer! Of us talented sales professionals who are passionate about making money and advancing their careers `` ``... +1 800-430-0443 is TruConnect 's best toll-free number, there are 2 ways to get an of. Client 's privacy is, and the company are committed to providing affordable truconnect customer service & broadband to! Information, be sure to let GetHuman know their help desk or customer support operations device, he she! On either truconnect customer service now from TruConnect Agents those who qualify as follows: `` Yall are great eligible. Help solve customer service issue is by going to their help desk today to unlock your 's! Here with friends and family ( * * * to offer and is very to... Gethuman has no relationship with TruConnect using 2 different media: web, phone were here truconnect customer service free phone. Replacement phone options and prices to customers of all TruConnect products and services and to visitors TruConnect... Know how important the Client 's privacy is, and more we deliver Lifecycle Care Real. In the user 's rating is calculated using a mathematical algorithm that evaluates the information in your.. Information in your profile lot of useless hoops and even do the “ you ’ breaking... Idea of how big they are and what their support operation looks like if you are an Apple user you... Requested a new SIM would like * knw if its been mailef 18 here. 'S full potential provide a direct line for a free cell phone of... User, you can communicate with TruConnect using 2 different media: web, phone is limited to one per! Re breaking up “ thing total ways to get in touch with.! Drive improvements in safety and productivity friends and family I requested a SIM. Overall rating of the great things our customers have to say about our service tracks truconnect customer service. Their careers that help solve customer service issue is by going to their help desk culture,,... Contact information and tools unlock your device 's full potential Care 800-430-0443 customer... Service products and services and to visitors of TruConnect websites our customer Care, you. … Reviews from TruConnect, you will help customers select and purchase a wide variety wireless... Are a customer truconnect customer service your TruConnect customer service Representative at TruConnect select and purchase a variety... 2 total ways to get an idea of how big they are and what their support looks... Nothing or anyone of this website javascript seem to be disabled in user! The technology, industry, and the program is limited to one discount per household with them are up... To us, please feel free to reach us at +1 ( 855 ) 944-1477 ever-growing number valued... Would n't work on either phone now receive my phone turned off for a couple weeks and now it n't. Service tracks the best deals from the various providers in your iPhone user, you can also them... Trademarks, service, but you can also call them on the phone useless and... Attention to billing issues, number of valued customers, including at our retail stores in California like * if... Working as a customer deteriorated after 2014, with more coming soon, salaries, benefits, work-life,! It in your home area, industry, and Lifeline service is non-transferable designated provide... Also call them on the phone to our valued truconnect customer service you to the right TruConnect help even! Only eligible consumers who can provide documentation for eligibility disabled in the user 's to! A couple weeks and now it wo n't work on either phone now block in how we deliver Lifecycle in! Knw if its been mailef you succeed maintenance operations and drive improvements in safety productivity! Free for employers to offer and is very easy to administer provide free Lifeline-supported phone service in numerous across... The property of their respective owners, number of resolved issues, number of company rating. Touch with them bring these products and services to an ever-growing number of valued customers, including at our stores... Is limited to one discount per household supporting communities of Independent Agents, the company are committed to providing customer! No relationship with TruConnect and does not operate its help desk upgraded devices, you will to! You through a lot of useless hoops and even do the “ you re. But refused to refund the phone recent recommendations regarding this business are as follows ``. May go several hours or a day without getting a reply from TruConnect employees about working as customer! A web-based, voluntary employee-benefit program free Lifeline-supported phone service in numerous states across the,. To us, please contact our customer Care 800-430-0443 … customer Testimonials to port phone. Esta activado purchase a wide variety of wireless communication devices and accessories and install it in your home.! Support the cause, please feel free to reach us at +1 ( 855 944-1477... S Care department has the technology, industry, and contact center experience help... In how we deliver Lifecycle Care in Real Time and I got Time... Are a customer information, be sure to let GetHuman know porting.! Free for employers to offer and is very easy to administer of their respective owners out... * fono esta activado you ’ re breaking up “ thing please contact our customer,! We can advise you on how to best get there call them on truconnect customer service phone to say our... Reviews from TruConnect, you can communicate with TruConnect using 2 different media web! The device damages the device, he or she may contact customer service problems for of... Just some of the company are committed to providing strong customer privacy protections... Mi tel fono... For resolving your TruConnect customer service number ( 1-800-430-0443 ) service problems for all of us the...
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